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Frequently Asked Questions

Q - Where are you located?
A - Our head office is in Swieqi, Malta, Europe.

Q - Where are your products manufactured?
A - All of our products are manufactured in the USA.

Q - Is your facility GMP and NSF certified?
A - Yes, our facilities are GMP (Good Manufacturing Practices) and NSF (National Sanitation Foundation) certified.

Q - Are your products natural?
A -
Yes, all of our products are made with natural ingredients.

Q - Are your products organic?
A - We use organic ingredients whenever possible. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.

Q - Are your products GMO free?
A - Yes, all of our products are GMO free. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.

Q - Do you have a guarantee on your products?
A - Yes, all of our products are backed by our Unconditional 365-Day "You Must Be Thrilled!" Guarantee! So, if for any reason you're not satisfied with your results, simply notify us and we’ll make arrangements for you to receive a full refund or replacement.

Q - Where can I buy Natura supplements?
A - All of our supplements are available online at Amazon.com and Natura Formulas.com

Q - If I am an international customer, can I still order your products?
A - International orders are available exclusively through Natura Formulas.com at this time.

Q - Do you sell your product at any retail locations?
A - We currently only offer our products on Amazon.com and Natura Formulas.com. We are currently in talks with some large retailers and will keep you posted on any new retail stores that carry our products.

Q - I ordered my product on Amazon and would like a refund on my purchase. How do I do that?
A - To receive a refund on Amazon, please contact us here with "Amazon Refund" in the subject line and your Amazon order id # in the body of the email.

Q - How long does it take to see results from your products?
A - Our products will work at varying degrees and speed for each individual. The key to maximum results is consistency. Taking our products as directed and being consistent with your daily use will allow the ingredients to build up in your system. Although most of our customers are very happy with our products, we realize that herbal supplements may not work for everyone. If this is the case for you, we are happy to honor our Unconditional 365-Day "You Must Be Thrilled!" Guarantee.

Q - Do you offer an affiliate program?
A - We are in the process of developing our affiliate program. Please click here to inquire about becoming an affiliate.

Q - I'm a distributor and want to sell your products. Who do I contact?
A - Please click here and fill out the Retail & Distributor contact form.