Shipping & Returns
We Offer The Fastest Shipping & Hassle Free Returns!
Natura Formulas uses multiple carriers to ship our high quality, nutritional products across the world. The choice of carrier service depends on a variety of unique factors to your order. These factors include, but are not limited to: destination, package size, value of package contents, and promised delivery time. We are flexible with our selection of shipping carriers to ensure prompt, safe delivery of our products.
We provide four different shipment options that have varying costs and time frames:
- Standard – Free for orders over $35 (3-5 Business Day Expected Delivery)
- Expedited – Faster delivery than Standard (2 Business Day Expected Delivery)
- Priority – Fastest option (1 Business Day Expected Delivery)
- International - Only option for orders outside the USA. Delivery time depends on local carrier.
Upon purchase, you will be asked to select from one of the four shipping options above. Please note that a business day refers to any day Monday through Friday. To maximize delivery speed, please place orders in the morning when possible.
Returns / Refund Policy
- We stand behind our products. All Natura products are backed by our unconditional 365-Day "You Must Be Thrilled!" Guarantee for our commitment to your 100% Satisfaction.
- If you're not satisfied with your results, simply notify us up to 1 full year after purchase with a brief explanation of your negative experience with the product to firstname.lastname@example.org and write "Refund Request" in the subject line or just shoot us a message using our chat feature at the bottom left-hand corner of this page.
- We'll make arrangements for you to receive a full refund (less shipping, if applicable).
We take all the risk out of ordering by offering an unconditional 365-Day Guarantee. We want you to be absolutely thrilled no matter what.
- Return Policy does not apply to products purchased with a discount code.
If you have any further questions, please contact us here.